Buy a Xidax and you’re not getting another box off an assembly line. We build gaming PCs the way we’d build our own, and we back them with a warranty that’s actually written down — not marketing fluff you find out was fake the day something breaks.
One Builder, One Rig at a Time
We started Xidax to change how people buy gaming PCs. One builder takes one machine start to finish. Cables, components, thermals, cable management — done right, then stress-tested before it ships. Whether you’re chasing frames in a shooter or running a full stream setup, it’s built to hold up under load: quiet, cool, and stable.
The Warranty: Lifetime Service & Labor + 2-Year Parts, Standard
Every new Xidax desktop and laptop comes with Lifetime Service & Labor plus a 2-Year Parts warranty. Standard, on every system.
- Lifetime Service & Labor — for as long as you own the system, we don’t charge you labor to diagnose and fix covered hardware. Our US-based techs handle it. Real people who build these machines, not an offshore script.
- 2-Year Parts — a Xidax-backed hardware warranty on your core components: motherboard, CPU, GPU, memory, storage, and power supply. Liquid-cooling parts, monitors, and peripherals are covered for one year.
If a covered part fails, we repair or replace it and handle the RMA for you. You don’t chase manufacturers — that’s our job.
Keeping the rig for the long haul? Add Lifetime Parts & Labor in the cart at checkout. It’s an optional upgrade that extends your parts coverage for the life of the system. If you tend to hold onto a PC for years, it’s the one worth grabbing.
A couple specifics, because a warranty you can’t read isn’t worth much: coverage is for the original owner, it’s tied to your system, and it runs as long as the parts are still available on the market. Full details are on our warranty page.
Support That Actually Knows the Hardware
Call or email and you get a real tech in the US — someone who builds and games on this stuff. No overseas transfer, no canned script, no explaining your issue five times. Weird driver problem, thinking about an upgrade, not sure what’s wrong — ask us. Month-old rig or years in, we’re here.
Real Gamers, Real Reviews
We’ve earned strong marks where it counts — a 5.0 average across 1,900+ reviews on ResellerRatings, plus a stack of positive feedback on Trustpilot. We’ve built for NASA, DreamWorks, streamers, and studios. The build we care about most is your next one.
Build Yours
First PC or your tenth, we make it easy. Start in Easy Mode or jump straight into a custom build — and we’re a call or chat away when you need us.