Free shipping on every US order✦Designed & Supported in Utah✦Lifetime warranty on every build✦Financing available ·✦Free shipping on every US order✦Designed & Supported in Utah✦Lifetime warranty on every build✦Financing available ·✦
Want different parts? Every component is swappable in the configurator.
Before You Buy
COMMON QUESTIONS
How long until my PC ships?
Prebuilt systems ship in 24–48 hours. Custom builds are made to your spec, burn-in tested for 24 hours, and shipped in 5–7 days from Salt Lake City. Free insured ground shipping to all 50 states.
What does the lifetime warranty cover?
Labor for life — diagnostics and repair for as long as you own it, no charge. Parts are covered for 2 years, upgradable to 3-year or lifetime at checkout. Lifetime US-based support included.
Can I customize this build?
Yes — hit "Customize Build" to open this exact configuration in the configurator and swap any component: CPU, GPU, memory, storage, cooling, case, lighting.
What if something goes wrong after delivery?
Call 1-877-943-2972 or open a support ticket. Most issues are resolved remotely within 24 hours; if hardware is at fault we ship replacement parts (covered under your parts plan) or arrange a depot repair — labor's on us under the lifetime service warranty.
Do you offer financing?
Yes — 0% APR financing through Affirm for qualifying customers, plus Progressive Leasing, PayTomorrow, and Synchrony. Most builds start under $100/month.
Just plugged in my 2nd xidax PC, and it runs perfectly. After 2 builds, I can honestly say these guys are the best. Zero issues with either pc. They’ve given me a lead time of about 4-8 weeks after ordering, but I’ve gotten both within 2 weeks each time. Well, guess I’ll be buying a new one in a few years. Thanks Xidax :)
I just got my new pc not to long ago I got the tenrai case this thing has been an absolute beast and I appreciate Andrew leddy for giving me some tips on it and checking through my build he was very helpful. The whole company has been amazing to deal with and my next pc will definitely be another xidax. Thank you!
Ordered my X-6 early January. After some part shortages, i contacted xidax and they were great communicating those issues. Great quality PC build. No hiccups and I can run any game on high or ultra settings no issues. The lifetime warranty is peace of mind and xidax even does upgrades. Definitely worth the wait and money. Thanks again Xidax
My home burned to the ground on December 7 2025. I thought I had lost my Xidax rig. But, we managed to get it out of what was left of my office. It was in a fire, drowned in water and had part of the collapsed roof on top of it. Took it to my parents house and opened her up, drained the water out, let it dry for several days hit it with an air compressor and vacuum. Today, December 11th, we hooked it up and it booted without an issue. Xidax machines are tanks.
My Tech Aspen was Great, He remoted in and fixed all my issues. I thought all my updates were automatic but they weren't. he updated and fixed everything. followed up the next day
Extremely happy with my system. I was dubious about liquid cooling and AMD but the system has performed flawlessly snd my frame rates are superb. I’ve built most of my systems and this was a leap of faith to have it built for me. No regrets, I highly recommend Xidax and when the time comes for a new build, I shall return here.
My rig had the components I ordered, and was fast, stable, and worked well out of the box. Their advisor was helpful and saved some time/money on the build process by pointing out that something I'd selected wouldn't benefit my build (and why), and support was quick and helpful as well when I had a cooling problem--fortunately it was just the case having a top panel that needed to come off. Less fortunate is that inside of a year,, the PSU died and the system had to be shipped back to replace that. Still happy with the purchase on the whole, and Xidax is definitely in consideration for the next system I buy.
Bought two of the Onami black both are amazing and look incredible Andrew was was very helpful in helping me get them setup and when one of them came in the the rgb lights were not working and tech support helped me get it fixed in minutes there is no competition to these people they are simply the best
I cannot say enough good things about my new X10. The shipping crate and box it came in were all the more proof of their premium service. And most importantly, after two weeks of stress testing the computer, there was not a single hitch or hiccup. They even let me ask for custom parts that were not part of their regular builds. All in all, I will definitely be purchasing from Xidax again.
The quiet monster I’ve always dreamed of was built for me. The people were excellent. I called the telephone number in the guy building my computer answers the phone. I never heard from the answering machine that send you in circles to eventually leave a message. my PC has a lifetime warranty. You can’t say that one too many places like none. These guys are very responsive to any changes you need. They’ll explain anything you need explained to you. They may even make suggestions that put cheaper equipment inside your computer then you were planning on spending and they did in mine. if I ever need another computer, they will be building it for me.
Xidax’s support chats are amazing. They helped me through the whole process of updating my BIOS on my desktop. Elijah Walker and Cole Tuplin are amazing helpers when it comes to responding fast and guiding you through the process. Overall amazing Pc’s and Customer Care
I bought my computer maybe 4-5 years ago I always use there tech support. I ussually get Aspen who is wonderful and works through all my issues with the computer with me. Now I know your wondering well what issues when I first got the computer I did have some sound issues but the driver just needed an update. May have had other minor issues since but nothing to major. Now this year late last year had to update to the new windows which aspen walked me through over a few days r/t windows having issues. Most recently I had a display issue which they walked me through a bunch of fix it issues just to end up being a user issue not a pc issue. So overall my computer had great and tech support has made it even better when having issues that aren’t always the computer fault.
After visiting several websites for a new gaming computer I chose Xidax and gave them a call. I spoke with Shane and he brought me up to date on new technologies as it had been 12 years since I last purchased a new computer! I couldn't have been more pleased with the service he provided for me! Thank you Shane and Xidax! Joe Florence.
Aspen has definitely proven to be a lifesaver. My computer shut down and would not power up again, Aspen guided me through the steps needed to get it running again. Now to spend some time creating backup’s. Aspen saved several weeks of work for me.
Bought two great computers from this company! Needed some technical help and Aspen was there to fix the problem immediately! Also spent all day helping with a software issue. This company has received a life customer! Highly recommend!
pick up this pc about a yr ago. xidax has help with pick parts so i got a great build without going over kill. when I need help, Aspen with their customer support has keep my pc up to date and running smooth.
So I've had a Xidax for about 2 1/2 years now. I absolutely love it, in every way. Today was the first time I've ever called tech support and I am so happy I did. Short wait time, shortly before closing time and Aspen stayed half an hour after his shift was over to help me. I can't say enough good things about this guy. The process was easy, giving him remote access to my PC. He updated drivers, ran scans, the whole time talking to me about what he's doing. Very imformative and friendly. Aspen rocks.
Xidax is awesome. They built a beautiful pc, and stand by it with their warranty. They were fast and have great customer service that has been very helpful the whole time. Especially their support team, Aspen helped so much when I needed their support. Couldn't be happier with my purchase.
I recently bought a pre-built PC from Xidax. The were very helpful in helping me find which PC would fit my gaming and personal needs. Once the PC was delivered, I needed some help setting in up. I called the Support number located on their website and Cole helped me get my PC up and running properly. I would recommend this company for your prebuilt or custom PC needs.
Ive been using these guys for years. First personally for gaming rigs but now they supply my whole surveying and mapping office with high end CAD workstations. Great machines and even better support in the rare chance you need it. Elijah just helped me once again with a quick and easy setup question for another new workstation we just got. Top marks ladies and gents!
I highly recommend Xidax PC's. Aspen was great. We required assistance setting up an account and making a purchase. He assisted me several times due to our exempt status and the new account and need for a payment link. Thanks!
Ordered a system, we had hiccups here and there, but the customer support was absolutely amazing. After an extensive trial and error process, through the help of Elijah Walker, the pc is running perfectly!!!
Xidax has the BEST customer service of any electronics or PC services I have ever experienced! Aspen was professional and gave their time without rushing to give me all the attention I needed for my issues and problems!
While trying to get a hold of Xidax on the phone proved to be quite the challenge, reaching out on the chat system connected me with Aspen and they were quick to help me figure out why the PC I ordered on 2/19 still had not shipped by 2/24. She quickly resolved the issue and communicated effectively with me on what was being done.
Recently bought a new computer from Xidax I’m Not very good with computers as to setting up and such Aspen Was my support contact figured out my problem in a few minutes walked Me through some steps and had me up and running in a matter of minutes I would recommend this company to anybody looking for a computer not only are they reasonable in price most importantly they have an excellent support staff
Okay so its been two months with this Xidax computer and I have to say it was worth every penny I spent.Thank you Aspen for all the help you gave me with the setup and addressing all my concerns, and thank you to the build team for producing such a great machine.
I've been having problems with my pc for a little over a year. Cole Tuplin helped me and knew exactly what the problem was. My issue is fixed now, and I thank him so much.
Xidax's customer service is 2nd to none. All questions are usually answered within an hour or if not minutes. Aspen has been currently helping me with my questions and answers are very quick and helpfull. Would highly recommend Xidas PCs not only for the amazing PC products but the outstanding customer service.
I have had my PC for 3 years. Had one issue come up where I had to update my bios and was having issues. Aspen was able to connect to my PC and remotely fix my issue. Helpful and explained everything I had questions about. Simple fix and even learned a couple things.
First thing I noticed when I received my new PC was how sturdy the packing was. It only took me a few minutes to set up after pulling from the box. All I had to do was remove the packing inside the case and plug the cable into the GPU which had a reminder on it. From that point it was connecting all my old cables and hitting the power. I can’t stress how beautiful this thing looks, with the Tenrai case and 10 Lian Li fans. I love being able to set up a different image or sensor readout on each fan! Everything is running great so far, each game and both displays connected. Very happy with the purchase.
Ive been using xidax for almost 6 years and i have no complaints they do such a wonderful job and if anything ever goes wrong they are quick to fixing it and making it right i just made a repair order on my pc was speaking to coleman and he is such a good employee makes sure you understand everything they are going to be doing on your pc and if you have any questions just like coleman they dont make you feel stupid for asking questions they do an amazing job answer anything you need and want to know
I’ve had my PC for about 5 years now and it’s been great. Xidax may be a small team but the staff is always friendly and helpful. Coleman helped me today with a minor graphic card issue due to me cleaning my pc and desk. He guided me through removing the card (which I never done before, 0 experience) and replacing and now my display monitors are working with GC again. I think Jacob did my build for me years ago. Everyone overall is amazing and I’d recommend Xidax to everyone. May also gift my son a PC and Xidax will be my go to. Thank you again Coleman!
At Xidax customer support I was helped by Elijah W. by text and phone. He was professional, efficient, and had the answers ready. I was able with Elijah's help to troubleshoot and make changes on my PC to fix what I was told is impossible. I'm very happy with this company and the products
If I could give a 6/5, I would. Sales and customer support were nothing but stellar with our organization the entire time we negotiated with them. Solid advice on configuration, and a gusto to find answers to our questions.